Last Updated: November 15, 2018
How does the Service Work?
How does the Service work?
The Service consists of a suite of web building tools and calendars and event management and member billing and receivables functionality which enables (a) Subscribers to manage and track various aspects of their synagogue membership online and to interact with collected data of Members using a variety of dynamic features, and (b) Members to track and modify their membership profiles as permitted by Subscribers, and (c) Members to view and pay their bills online or offline as well as to make donations online or offline. Subscribers and Members may be able to use certain features of the Service without providing any PII to ShulCloud; however, you will need to provide us with certain PII in order to access and use most of the Service's functionality.
What type of PII does ShulCloud collect from you and how do we use it?
Subscribers and/or Members typically submit various PII of Members to the Service, including without limitation, a Member's name, address, phone number, email address and other biographical information. Subscribers also provide us with certain of their PII, such as name, address, and credit card information.
ShulCloud may provide your PII to individuals or entities who work with us or on our behalf. These individuals or entities may use your PII to help fulfill your requests in connection with the Service and to help us communicate with you about different services or resources offered through the Service or which may be offered through the Service. For example, we may transfer certain of your PII or other information to service providers and other third parties who assist us in operating the Service or who help us in executing requests made by you, as well as to prospective partners. We may also use certain PII of Subscribers for promotional purposes.
ShulCloud also collects and uses non-PII as is further described below.
Under what other circumstances may we release PII to third parties?
ShulCloud may be required to disclose an individual's PII in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Is information that I post to public areas of the Service private?
The Service may enable you to post comments and other information to portions of the Service which are publicly viewable (such as Member birthdays, life cycle dates, etc.). All of this information may be made publicly viewable, at the discretion and in the sole determination of the applicable Subscriber. If a Subscriber decides to make any of such comments (including some of its Members’ PII) publicly viewable, then this information will not remain private. Therefore, Members should not post any information to publicly viewable portions of the Service unless either (a) you have confirmed with their applicable Subscriber that such portions of the Service will not be made publicly viewable, or (b) you wish for such information be viewed publicly. If you are a Subscriber, ShulCloud does not give you permission to post any PII to publicly viewable portions of the Service without first receiving the express written consent of each person whose PII is viewable to post such information. Thus, if Subscribers post PII or any other information of their Members, then we assume that full permission has been granted for such a use by such Members. If you are a Member, please carefully weigh the potential negative ramifications of posting PII to public areas of the Service before you post any such information.
What other information does ShulCloud collect and how may this be used?
Do I have the ability not to be identified by ShulCloud other than by the PII you provide us?
How do we store and safeguard information?
ShulCloud takes steps consistent with commercially reasonable industry standards to secure PII collected from you from loss, misuse, unauthorized access and accidental destruction while under our control. However, please note that despite our efforts to protect information provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or unauthorized acts.
Does ShulCloud provide links to other Services?
What are our policies regarding children?
The Service is intended for general use of persons who have reached the age of consent in their jurisdiction of residence, and it certainly is not targeted to anyone under thirteen (13) years of age. ShulCloud does not knowingly collect PII from anyone under thirteen (13) years of age from any source that has not agreed to do so in full compliance with to the Children's Online Privacy Protection Act of 1998, as amended, and all related regulations (“COPPA”). If we learn that PII from anyone under thirteen (13) years of age has been posted to the Service in a manner that we understand does not comply with COPPA, we will endeavor to promptly delete such information.
Do we have a mechanism to address access to and removal of PII and complaints about the handling of information that we collect?
You have a right to know which PII ShulCloud holds about you, and to correct or delete such data if the Subscriber in whose account your PII has been submitted grants you permission to so correct or delete such data.
If you wish to access or remove PII that you have submitted to ShulCloud, please send us an email requesting such access or removal to firstname.lastname@example.org. If you are a Member and wish to access or remove PII that your Subscriber has posted to the Service, please contact your Subscriber with such request. If you have questions or concerns about, or wish to opt out of any of our information collection, data sharing, onward transfer, or other information handling practices, please contact us at email@example.com or write to us at ShulCloud, LLC., 250 West Nyack Road, Suite 200, West Nyack, NY 10994.
Do we respond to Do Not Track Signals?
The Service does not have the capability to respond to “Do Not Track” signals received from various web browsers.